IT Support

Find out more about how Lennox IT can support your business' computer systems

Our no-nonsense support packages offer a range of payment plans to suit every budget.


See the plans



Excellent
Based on 103 reviews
Alice Curwen
Alice Curwen
2022-12-02
Best IT service around, very friendly and helpful. Easy to contact, speedy service, very satisfied. I would recommend to anyone
Liana Crabtree
Liana Crabtree
2022-12-01
Lennox IT are thoroughly professional, knowledgeable and always keen to help and go the extra mile to get the job done, sorting VPN issues out remotely after closing time on more than one occasion.
Claire Healey
Claire Healey
2022-12-01
Very prompt with queries/problems and dealt within a timely manner. Also, goes the extra mile for people's little quirks (Purple leads instead of black). Thanks
d e
d e
2022-11-30
Oliver was very prompt and professional when called upon and sorted my problem straight away.
Naomi Brown
Naomi Brown
2022-11-23
We have used Lennox IT for over 3 years and the service has been fantastic. They helped us future proof our business at a time when we had no idea how important remote working would become. The system they set up for us is effective and reliable and the team at Lennox IT are a pleasure to deal with. 110% would recommend to other business owners.
blythe queena zippora garside
blythe queena zippora garside
2022-11-18
Excellent response time and ability to solve any IT issues. Always a friendly and helpful team. Would recommend.
Tony Matters
Tony Matters
2022-11-18
Sam and the team at Lennox IT are true professionals with fantastic knowledge and expertise. We have used them on numerous projects and have always been impressed with their ability to manage sometimes complex situations with ease! Would highly recommend.
Richard Sutton
Richard Sutton
2022-11-18
A very friendly and effificient service is always provided by Lennox, whther it is a full system rebuild, or just getting a laptop going.
Jane Canlin
Jane Canlin
2022-11-16
Lennox IT are the best IT company I have dealt with. No query is too much trouble, they are always friendly, professional and, above all, always rectify any problems or queries I have.
Nick Parker
Nick Parker
2022-11-09
Olly, Sam and the rest of the team define what an excellent local company should be. They provide fantastic support at a moments notice. No question or request is too much trouble and their knowledge is 2nd to none. We have used them since our business started in 2018 and will continue to use them as we expand and grow. Will happily recommend their company to anyone!!



Business IT Support

Support options to suit you

IT Support with a difference. Start with our zero-obligation, pay-as-you go package and discover how our expertise and 5* customer service can benefit your business. Ditch the call centres and ticket queues and be connected with an IT expert whenever you have a problem.
Read More Case Study

Flexible Rates

Business IT Support from £12/pc, pay-as-you-go, fixed fee or monthly packages available

Ditch the call centres

A family run business offering dedicated support so you only ever speak to an IT expert

Simple, Robust Solutions

We use off-the-shelf technology from trusted brands that doesn't cost the earth

Nationwide Support

We are based in Derby at the heart of the Midlands, giving us the ability to easily deliver services across the UK

Jargon Busters

Committed to using plain English that you can understand and helping you to understand your IT systems

See the difference

Try our service today and we promise that you will not be disappointed

Our Support Plans

Choose from a flexible or fixed fee plan to suit your business

Pay-as-you-go

£48 / hr

No monthly charges and no commitments
  • For businesses up to 10 computers
  • Only pay for what you use
  • The same great service with no commitments
  • Upgrade with enterprise security protection or ransomware-proof backups
  • Educational & charity discounts are available
More Info

Flexible

£94.99pm + £29 / hr

Low monthly cost and only pay for what you use
  • For businesses up to 20 computers
  • Cheaper than PAYG past 5 hours
  • Pro-active support, we actively monitor your IT systems
  • Faster response times with guaranteed SLAs
  • Server Monitoring & Protection Included
  • Upgrade with enterprise security protection or ransomware-proof backups
  • Educational & Charity discounts are available
More Info

Fixed Fee (Remote Only)

£15 / PC

A remote IT helpdesk that is available whenever you need it
  • Unlimited phone support
  • On-site support hours can be purchased at a discounted rate
  • Pro-active remote support, we actively monitor your IT systems
  • Faster response times with guaranteed SLAs
  • Server Monitoring & Protection Included
  • Upgrade with enterprise security protection or ransomware-proof backups
  • Educational & Charity discounts are available
More Info

Fixed Fee (Complete)

£29 / PC

Complete IT support at a fixed monthly price
  • Unlimited phone and on-site support
  • A single monthly charge that is constant and easy to budget
  • Pro-active support, we actively monitor your IT systems
  • Our Fastest response times with enterprise level SLAs
  • Server Monitoring & Protection Included
  • Upgrade with enterprise security protection or ransomware-proof backups
  • Educational & Charity discounts are available
More Info

Compare Plans

The table below provides a brief comparison of our standard and premium tiers

Pay-as-you-go

Monthly Plan

Same great service

Upgrade with enterprise security protection or ransomware-proof backups

Microsoft Office 365 Ready

Educational & Charity Discount Available

Monthly Commitment

Pro-active remediations

Improved Response Times with SLA

Server Monitoring Included

More than 10 Computers

View our case studies